FAQs
Need some more information?
Here are all the important things to know.
Need some more information?
Here are all the important things to know.
How do I book a viewing?
We will be opening our doors for viewings very soon. Please contact the on-site Community Host Team and we will book you in for a viewing to see our apartments and fantastic amenity spaces.
To reach our team, please call on 02382 023 327, WhatsApp us through the website or 07367 009 866, or send an email to [email protected].
Not available to view in person? Not a problem; we will be able to arrange a virtual tour at your convenience.
When will I be able to move in?
Our apartments are available to move in September! We recommend allowing at least 2 weeks for referencing and tenancy arrangements to ensure your move runs smoothly. If you are in a hurry, please get in touch with us to see what we can do. In some cases, we can speed up this process and get you moved in within 7 days.
What furniture do I get in a 3-bed apartment?
The most comprehensive package, designed for families or sharers.
What furniture do I get in a 2-bed apartment?
Expanded inventory to accommodate two occupants or a guest room/office.
What furniture do I get in a 1-bed apartment?
What furniture do I get in a studio apartment?
Do the apartments come furnished?
We offer a selection of furnished and unfurnished apartments to suit your preference. All apartments include built-in wardrobes and Samsung appliances: integrated oven, hob, dishwasher, extractor fan and fridge-freezer. There is also a utility cupboard to house your washer-dryer that comes with your home.
Is there a balcony or terrace?
We have a selection of balconies across our apartments. We also have a small selection of terraces. We also have a beautiful terrace that’s connected to our amenities.
Can I decorate the apartment?
Yes. Residents are permitted to personalise their homes (including painting walls and hanging pictures/shelves), provided changes are approved through the Alterations Request process. All modifications must be reverted to their original condition at the end of the tenancy. Please get in touch with the on-site Community Host Team to arrange this.
What is the average size of the apartments?
Studio: 38.8 m2
1-bed: 47.5 m2
2-bed: 67.3 m2
2-bed townhouses: 74.4m2
3-bed: 83.5 m2
What types of apartments are available?
We offer a selection of brand new studio,1, 2, and 3-bed apartments across 12 floors, including a small selection of 2-bed Townhouses.
Is there any construction work nearby?
There will be further works ongoing as of the Bargate Quarter development, our team will keep you up to date with the latest news around the wider development.
Can I smoke or have a BBQ on my balcony?
No. Smoking/vaping is not permitted anywhere on site, and there is no gas in the building. BBQs are prohibited on balconies or terraces due to fire hazards.
What equipment does the gym have?
At Bargate Quarter, our gym is fully equipped to support every stage of your fitness journey. Whether you're building cardio endurance on our treadmills, rowers and bikes, developing strength through our plate-loaded and resistance machine zones, or adding functional power with kettlebells and wall balls, there's something here for every training style. Our free weights area caters to everyone from beginners to serious lifters, while our dedicated studio space offers everything you need for yoga, stretching and mobility work.
Cardio Suite
Resistance Machines
Free Weights & Plate Loaded
Kettlebells & Functional
Studio & Wellness
Is the gym open 24/7?
Yes you can train at any time of the day that suits you.
Does the gym cost extra?
No, the gym is included in your rent, so work out as much as you like. Ask our Community Host Team for more information on how to organise your induction.
Are there communal areas?
Absolutely. Residents have access to shared lounges, co-working spaces, a high-tech gym, and a peaceful roof terrace, with areas and spaces for seating and relaxation. These areas offer a great space to relax, meet other residents or work from home for a change of scene.
Can I hire the private meeting or dining room?
Yes, these can be hired and can be reserved through the on-site concierge team or via your resident portal. Please note that there will be a fee when booking the private dining room to cover cleaning costs after you.
What kind of pets are allowed?
We review pet requests individually. Speak to the team to find out what's possible. Pets must always be on a lead in the building and are not permitted in the gym or on our terrace.
Is there a parcel or mail delivery system?
Yes, there are letter boxes located either side of the concierge area, one per apartment. As for parcels, we have a secure Parcel Safe room beside the concierge desk, as a resident you will be signed up for the system and notified upon deliveries providing you with an access code to the room.
Is there car parking?
Yes, Bargate has an undercroft car park as well as a ground-floor car park. These are allocated on a first come first serve basis for a monthly fee. There are also several multi-storey car parks within a 5-10 minute walk.
Is there cycle storage?
Yes, there are several storage areas located around Bargate Quarter. It’s free and secure with fob access located inside the building and available to residents on a first-come, first-served basis. Before using the bike storage for the first time, please see the Community Host Team to confirm your make, model, and colour of bike. You will also need a bike lock and chain to secure the bike in the stand. Management will not be held liable for any damages or theft for items stored in this location.
Are there nice local spots to walk my dog?
Absolutely! Bargate Quarter is well placed for dog owners, with several great walking spots nearby:
Do I need to pay for utilities?
Yes. Residents are responsible for their own Water and Electricity usage, Council Tax and TV licence.
Is broadband included?
Yes, this is provided for free through ‘See The Light’, you will simply need to call them and create your account before you move in to ensure there is access from day one. You can also choose to upgrade to super-fast speeds if you would like to. Broadband is provided in each apartment for residential use and free Wi-Fi is available in the communal areas.
What is the location like for noise?
Bargate is in the middle of the city centre, a vibrant shopping area, and it can be busy during peak hours. However, our apartments have excellent sound insulation.
Do you have any recommendations for places to visit in the local area?
Living at Bargate Quarter places you at the heart of Southampton, with the city's rich history, vibrant waterfront, shopping, dining and transport links all within easy walking distance. If you're looking to explore the local area, here are some great nearby attractions and destinations:
If you want to explore beyond Bargate Quarter and discover more of what Southampton has to offer, we'd recommend:
Where are my local parks?
Hoglands Park – Southampton's central green space is right on your doorstep. Home to a cricket square, basketball court and open lawns, it's an easy loop for a morning run or a five-minute breather between meetings.
Mayflower Park – A ten-minute walk to the waterfront, with open views across the water and a front-row seat to the ships coming in and out of port. Good for a lunch break, a longer walk along the water, or watching the sunset over the Solent.
Are there nearby parks, gyms, and recreational areas?
Our own on-site gym has state-of-the-art equipment and is open 24/7.
If you would like to go somewhere with a pool, David Lloyd Leisure is a premium gym with pool and spa facilities.
How close are local schools?
Within approximately 1-2 miles of Bargate Quarter are several well-regarded schools, including:
How close are public transport options?
The Quayconnect bus links Westquay and ASDA.
Southampton Central Station is approximately 15-minutes' walk away, providing direct services to London, Winchester, Bournemouth, Portsmouth and beyond.
How close are grocery stores?
Westquay Shopping Centre is less than a 1-minute walk away and contains a wide range of retail and convenience options. Sainsbury's Local, M&S Food, ASDA, Tesco Express, and other convenience stores are all within the city centre and easily accessible on foot.
How to find us?
Bargate Quarter is in the heart of Southampton's Old Town, between the main High Street and Queensway. It is located next to the historic Bargate medieval Gatehouse and less than a 1-minute walk from Westquay Shopping Centre. Southampton Central railway station is approximately a 15-minute walk.
Walking from Southampton Central Station
The walk takes approximately 15-20 minutes and passes many of Southampton's shops, restaurants and landmarks along the way.
By car:
Bargate Quarter is ideally located in Southampton city centre, just a few minutes from the M271, M3 and major road networks.
From the M3 (Northbound or Southbound)
From the M271 / Redbridge Roundabout
Approaching from the East (M27 / Portsmouth direction)
What happens in the case of dispute?
In the case of a disagreement between you and your landlord, an independent government-authorised dispute resolution provider will decide on the case. These are handled quickly and fairly to ensure a seamless check-out process. Raising a dispute costs £25 (plus VAT), but we’ll refund this once your dispute is found to have been made in good faith.
What happens if there’s a change of house sharer?
Your landlord will simply add the new tenant as a flatfair member – at no extra cost to you.
Am I liable for move-out charges, even with Flatfair?
Yes. When you leave your apartment, you’re fully liable to cover the cost of any damages or unpaid rent as outlined in your tenancy agreement, save for wear and tear.
What happens when I move out?
As with a traditional deposit at the end of your stay with us, your landlord has the right to raise charges or release you with nothing to pay.
Do Flatfair reward good tenants?
Tenants who stick to their rental obligations build up a strong flatscore and benefit from a range of future discounts.
Does Flatfair require tenants to be referenced?
Yes, all Flatfair members must meet our minimum referencing criteria which is broadly in line with lettings agency standard referencing.
When does my flatfair membership expire?
Flatfair’s security expires in line with when you move out. It can be extended at any time through the Flatfair platform, free of charge.
I want to move out early. Is there a charge to Flatfair for this?
There are no early termination charges to Flatfair if you move out earlier than expected. However, if you need to leave without giving two months' notice, it is important that you speak to the on-site Community Host Team to discuss this with them directly.
What if I’ve already paid a deposit?
Flatfair can simply convert your deposit into a Flatfair membership and return the original deposit amount (Subject to agreement by the landlord).
How does deposit-free renting with Flatfair work?
Flatfair’s No Deposit is a simple and safe alternative to traditional deposits. Instead of paying a large upfront deposit, tenants pay a small, non-refundable check-in fee of one week’s rent plus VAT.
For example, if two tenants, Josh and Emma, are sharing an apartment, they would join Flatfair (subject to referencing) and split the check-in fee between them.
Why should I use Flatfair?
Whilst removing the need for expensive deposits that often overlap between tenancies, Flatfair also provide an easier, fairer way to pay for – or dispute – move-out charges made by your landlord.
What sort of contracts are available?
Stay as long as you like on a rolling periodic tenancy. No fixed end date - just give us 2 months' notice when you're ready to move.
What fees and deposits apply?
What happens if there’s a change of house sharer?
Your landlord will simply add the new tenant as a Flatfair member – charges may apply.
Am I liable for move-out charges?
When you leave your apartment, you’re fully liable to cover the cost of any damages or unpaid rent as outlined in your tenancy agreement, save for wear and tear. All modifications must be reverted to their original condition at the end of your stay.
What happens when I move out?
As with a traditional deposit at the end of your stay with us, your landlord has the right to raise charges or release you with nothing to pay.